How to delete account?
- Login to your app
- Click on the My Account tab and find Settings
- Within the Settings page, you will have a delete account button
Is my information safe? How is it handled?
PAYBIXI is fully compliant, licensed and monitored by relevant government authorities. We also seriously protect clients' information using the latest technology of rigorous verification methods.
What type of ID are acceptable to transfer?
Generally, we accept two pairs of IDs recognized by relevant government authorities, one of which has a personal photo. For example, driving license or passport.
How fast is paybixi?
Usually, our online system delivers transactions in real time. Global partners, and we handle transactions swiftly and on time.
Do you have a help line?
Yes, we have a dedicated line to help our customers and report any concerns related to their transactions.
What are the available payment methods?
You can use all methods of payment, such as
- Cash Pick Up
- Mobile Wallet
- Somalia: EVC , SAHAL and ZAAD
- Kenya: Mpesa
- Uganda: airtel and MTN (coming soon)