PayBixi charges a small transaction fee to make international money transfers. The fee amount varies depending on.

• Your payment method
• How much money you send
• Where you send the money

Whether you’re sending money you can pay for any PayBixi service with bank account, debit card, or credit card.

While PayBixi takes security measures to ensure your account is as safe as possible, there are some additional steps that we strongly recommend you take to help protect your account from unauthorized access.

Instead of visiting a money transfer location, waiting in line, and filling out paperwork, PayBixi lets you help family and friends right from your computer or mobile device.

A Transaction ID is a unique number given to every transaction you set up. It is the number you’ll need to give our to you beneficiary to collect the money. You have to provide Transaction ID to PayBixi customer Support team if you contact them with any questions. You can find the Transaction ID in your transfer history and in emails you’ve received.

You can use any Visa, MasterCard issued in your country. to avoid fraud, every transaction will be be verified with Visa 3D secure or Mastercard securecode.

Use a complex and unique password that is not shared or similar to those used on any other websites. It's also a good practice to change your password periodically and use a completely new password each time and never disclose your password to anyone.

If you want to change your your password:

• Log in
• Go to your My Account
• Select ‘Change Password’ under My Profile
• Enter your current password and create a new password
• Press ‘Update Password’ and you’re done

Your email address is one of the most important connections between you and your PayBixi account! Make sure it is secure.

Do not use the same password on your email account that you do on your PayBixi account. If your email provider offers it, activate 2-factor authentication (2FA) on your email account to add an extra layer of security.

Be on the lookout for emails pretending to be from PayBixi (you may have heard this called “phishing”). This is the most common way customers are compromised. Avoid clicking links or opening attachments in emails.

Be sure to check for the "lock" symbol appearing in your browser's address bar when you access PayBixi which indicates that your connection is secure. If this symbol is not present, double check the URL.